Company Response Review Report Review
Do not use this company!!

Hiren Patel Submitted this review about Inter-Coastal Logistics
Review made Live: 10/13/2013 2:08:00 PM
I just recently shipped a car from Houston, TX to Atlanta, GA and I am extremely frustrated with the customer service Inter-logistics have provided. They are eager to take the order but I specified specific items like

parking the car in the middle of other cars...

The transport people had no idea that I made that specific request. Also every time, I called Inter logistics I get a different person and Annie Brooks was always out on leave.

They did not provide me with any contact information of the person who will be picking up my car.

Please do not get influenced by the low rates, I would've paid more to deal with a better company than inter-logistics
Shipment Details
Origin State:
Texas
Pickup:
On Time
Destination State:
Georgia
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
#812-LO
Quote or Order Cost:
$425

Car Condition
  • Vehicle was dirty
Company Response
Annia Fonseca from Inter-Coastal Logistics Submitted this response.
Response Date: 10/16/2013 6:55:00 PM
Mr. Patel, I'm sorry you feel that way. Your car was picked up and delivered on time; hassle free. We told the dispatcher of your driver your specific needs. I'm sorry they weren't met but we did relate the message. You were provided with contact information as it says on your account notes. Mrs. Brooks was't avoiding you either. Unfortunately, it just so happened that the couple times that you did call she wasn't available. We do apologize as a company for any inconvenience. If there's anything we can do for you in the future, please don't hesitate to call us.