Company Response Review Report Review
That is the Transportation Company to use!

ba Submitted this review about Great American Auto Transport
Review made Live: 2/5/2011 3:30:00 PM
My wife is in the Military PCS ing from Orlando, FL to Killeen, TX. I was already in Texas while I was trying to arange a pick up for my POV online. Another Company I used at first out of Hollywood, Florida litterally never showed up. Never called, nothing. So I was stuck here in Texas while my wife was sitting in Florida for her car to get picked up.
I got back online and found Great American Auto Transport. The gentleman was picked up the phone on a Sunday late afternoon to listen to my story about how helpless I am at the moment. He immediately was trying to get this problem solved by finding me a driver to pick up my vehicle.
Unfortunally he couldn't find a driver on a Sunday afternoon, but did not let go untill he found one, which was two day later. I felt he did everything he could and went above and beyond to get this problem solved that another company created. He kept me informed throughout the whole process of finding someone.
I want to make sure everyone, especially Military personell and their spouses understands there are many commercial freight forwarders out there who does not care what we go through during a PCS move. This gentleman and his company is the person to go to, to get your car moved from point A to point B. He is outstanding at what he does and cares about what he does.
Shipment Details
Origin State:
Florida
Pickup:
On Time
Destination State:
Texas
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Frost
Quote or Order Cost:
$650

Company Response
Roger from Great American Auto Transport Submitted this response.
Response Date: 2/5/2011 5:13:00 PM
Bernhard & Nikia, Thank you so much for your kind words. Unfortunately there are companies that take deposits up front and then seem to disappear when it comes time to do the work they have been paid for. When customers are faced with the difficult task of moving across states, we like to make at least one part of that experience positive. Thank you for your business and your service to our country! Call me direct anytime at 303-524-9122. Aaron