David S
Submitted this review about Gold Star Transport Review made Live: 10/23/2014 4:05:00 PM
My first and worst experience car transports with this company. I HIGHLY advise anyone to look somewhere else before choosing Goldstar. As the day arrived that I chose to have the cars picked up. No communication at all! I was in the process of moving which I was stressing out. Because of her poor of communication, I decided to cancel and get my deposit refunded. She told me I would get it refunded by her accountant but wasn't truthful. I keep having to call her about the refund and she keep on saying "I looked into it". I decided to let my credit card company dispute it with her.I should mention this was in August 09 2014 and I still haven't received it. WORST PROFESSIONALISM I have ever experienced. If I had to do it all again I would reconsider taking the cheap route of saving money for car transports because this is what I get. Take my advice and go with SHIPACARDIRECT even though its a bit extra! It will be your life saver.
Shipment Details
Origin State:
California
Pickup:
Never
Destination State:
Kansas
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
60388
Quote or Order Cost:
$350
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