mercedes benz of houston
Submitted this review about Global Auto Carriers Review made Live: 2/22/2012 12:25:00 PM
Transportation was ordered for 2 vehicles from Linden, Utah to Houston, TX. When asked if Global had their own trucks or brokered loads to contractors, we were informed that the transportation was handled in house with company owned vehicles. This was not the case. The load was given to an independent driver and delivered in late September 2011. Damage occurred to both vehicles during the transport. The repair ticket on one of the vehicles totaled $4,300. We have been promised several times by both Global Auto Carriers and the independent contractor that payment would be provided. As of February 2012, no payment has been provided. Global will not return numerous communication attempts. It appears we will incur the costs of this damage. The lack of concern and communication is unacceptable, and we will not use any company associated with Global Auto Carriers again.
Shipment Details
Origin State:
Utah
Pickup:
On Time
Destination State:
Texas
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
11111
Quote or Order Cost:
$1400
Car Condition
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