Im not sure what went wrong with this order. Our system shows it was picked up the day it was requested, delivered across country in 6 days at the exact price he was quoted and damage free. I have tried to reach the customer via email and telephone numerous times w/ no avail to find out what happen. Spoke to another customer that had a car on the same truck and he said he was thrilled with the service, said I can use him as a reference (Eric 646-269-6450). Get it Done Transportation transports OVER 800 cars a month, as you can see with our 1000 PLUS 5 star reviews all over the net this is not how any of our clients are treated. We are family owned and work extremely hard to go above and beyond to please ever client and give nothing less then a 5 star experience. Thank you Dave Pein 888 325-1899