Company Response Review Report Review
Customer attentiveness, quality and service.

Rachel Submitted this review about Get it Done Transportation
Review made Live: 5/15/2014 10:47:00 PM
I will not pontificate a long winded review, but rather make it short, sweet and factual. The process of finding a car transporting company was probably the hardest part. G.I.D. didn't give me the best quote, (second best) but I find being an owner of a small business myself, you get what you pay for. I expressed to Mr. David Pein that my car was to be treated with kid gloves and I may be the most difficult client he would have to deal with up to this point in his career. He accepted the challenge and understood that while he may ship hundreds of cars a month, I only care about how my car is shipped. The driver came within the window time we agreed upon and my car arrived in South Florida in the time frame that was expected with no damage. There were minimal hiccups and mostly in part to the anxiety I had shipping my car. However, when I called , I either got an answer at that time or with in 2 hours. Usually when a transaction of this caliber is completed you never hear from anyone again, however to my surprise, I did receive a phone call from Mr. Pein asking how everything went and was his service to my satisfaction. Indeed it was. Bravo to you G.I.D. and in the event I may need this inexhaustible service again, I will call you to take the reins. Thank you.
GO GIANTS!
Shipment Details
Origin State:
New Jersey
Pickup:
On Time
Destination State:
Florida
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
276827-WM
Quote or Order Cost:
$551

Company Response
David Pein from Get it Done Transportation Submitted this response.
Response Date: 5/15/2014 11:09:00 PM
Hi Rachel, Thank you for giving us the opportunity to transport your vehicle. Being family owned and operated while transporting over 700 cars a month shows we are big enough to GET IT DONE yet small enough to care. Thank you for taking the time to write about your experience. Dave Pein 888-325-1899