Company Response Review Report Review
Get it Done Transport

John Byerly Submitted this review about Get it Done Transportation
Review made Live: 4/23/2014 7:26:00 PM
Broker David Pein promised a status up-date daily until delivery. After receiving my credit card #, & the car was picked-up, I received no contact from him until he phoned, asking not to post my review, said he would rebate or discount my next hauling. I informed him later, that any rebate would be his call. He said he would get back to me in a few minutes. 30 hours later, no contact.
I would not recommend Get It Done Transport until David Pein changes his ways !

I am still looking for a future reputable transport broker. On the positive side, I would recommend the hauler driver for Covered Wagons LLC from Cheyenne, WY. who was very professional.
Shipment Details
Origin State:
Arizona
Pickup:
On Time
Destination State:
Washington
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
292056-LB
Quote or Order Cost:
$1250

Car Condition
  • Vehicle was dirty
Company Response
David Pein from Get it Done Transportation Submitted this response.
Response Date: 4/30/2014 12:03:00 AM
Thank you for your feed back John, I apologize you feel your service was not 100% to what you expected. we charge no deposit until a clients car is picked up; your car was picked up on time and delivered on time in 2 short days. I did put in the contract for the driver to call you daily which you note in your review how great he is was so i know he followed up as i hired/contracted him to do. Transporting OVER 800 cars a month, with less then 1% (8 total) negative reviews I think our record shows we do go above and beyond for each client. After posting your review; I still sent you a check to take your wife to dinner on us. Thank you for using us and I am glad I was able to make it right. Dave Pein 888-325-1899