Company Response Review Report Review
Transport Explorer Long Island to Florida

laura d Submitted this review about Get it Done Transportation
Review made Live: 5/20/2013 9:31:00 PM
Get It Done...Got It Done!!! I would DEFINATELY use them again!! As a professional single mother and never having used a transport company, I was very skeptical after learning how this industry works and the amount of scams that are out there. I learned quickly how to review the Transport Reveiw site and who and what to eliminate regarding the company I would use to transport our vehicle. Kat (customer service), Dave (the owner), the transport carrier they contracted and their driver (Gil) were extremely understanding of my concerns and putting my worries to rest. We were transporting a Ford Explorer that my aunt gave to my daughter, and I couldn't accept any hitches on her end. Time was not of the essence as we just wanted the car here with a reliable and trustworthy company. The very day I agreed to use Get It Done they had a driver secured and picked up my daughter's Explorer the next day! Get It Done offered a very competitive and affordable quote compared to other 5-star companies. I must add that everyone I dealt with during this process had positive things to say about Get It Done (Tow company and Carrier company). I HIGHLY recommend Get It Done and will add that they were available to me over the weekend when other companies phones just rang and rang. Get It Done goes above and beyond to answer questions, ease concerns, operate honestly, and provide all the details with constant communication along the way from pick up to drop off and "realistic guesstimates" of timing to make it convenient for the customer. Thank you!
Shipment Details
Origin State:
New York
Pickup:
On Time
Destination State:
Florida
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
191347-GS
Quote or Order Cost:
$540

Company Response
David Pein from Get it Done Transportation Submitted this response.
Response Date: 5/20/2013 10:19:00 PM
Laura, Reading your review couldnt be more accurate. You were very nervous, and as promised I said I would look forward to reading your review about your experience, and guess what here we are. I am very confident in the service we provide. Being family owned and transporting over 700 cars a month we still make sure we give that 1 on 1 attention to every client. Thank you Dave Pein 888-325-1899