Company Response Review Report Review
No refund on deposit

Ryan Submitted this review about Galaxy Auto Shipping LLC
Review made Live: 2/27/2020 2:35:00 PM
Called to have a car delivered to me gave deposit like Jason Dominick wanted. Found out later the vehicle I was purchasing had title issues so did not purchase. Called to cancel and Jason Dominick said I was not getting my deposit back. Not once on phone or email did he say the deposit was non refundable. The only work he did was call the owner to see about setting up a pick up time.
Shipment Details
Origin:
West palm beach, Florida
Pickup:
Never
Destination:
Beaufort, South Carolina 29907
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
27277-XD
Quote or Order Cost:
$300

Company Response
Jason from Galaxy Auto Shipping LLC Submitted this response.
Response Date: 2/27/2020 8:50:00 PM
Sorry for the inconvenience Ryan Speegle, Our company policy states that when a truck driver has been assigned for pick up at a certain time and the car is not ready for pick up, we are not at fault because its the customers responsibility to have the car ready on the date that was said it would be ready, our driver was also on hold for 2 days waiting on your car. Which later couldn't be released due to title issues and that is not our fault, we complied with out agreement.