john knapp
Submitted this review about Friendly Auto Transport Review made Live: 2/21/2023 12:51:00 PM
I had called a transportation company to transport my 2003 M1123 Humvee from Utah to Ct. They stated they would have no issue transporting a large vehicle. On the day of the move, they called me and said sorry we cannot transport the vehicle because of its size after they told me no problem. Give it I have been waiting for this vehicle for 14 months. Then they reached out to me and said we will locate another company, but they never contacted me. When I contacted them, they told me they had cancelled my order due to no one could fit the vehicle on their trailer. I found this to be very unprofessional. Not sur what to do my friend mentioned Friendly Transportation so I contacted them I then left a message for the owner to contact me. A short time later Jason contacted me and stated Let me check to see if the vehicle will fit on the trailer. Jason called back shortly and stated yes, they can fit the vehicle on the trailer. Jason stated they will pick up the vehicle on Friday at 12pm. I was notified the vehicle had been picked up and is on its way to Ct. 3 days later my vehicle finally made it to Ct. What a great feeling it was to see my Humvee after 14 months. I could not Thank Jason enough for the great and friendly service I was provided. Hands down a 5-star company and I would recommend anyone wanting. to use a transportation company to definitely give them a try. After my move was completed, Jason contacted me to ask how everything had gone. I told him Thank you again for the great service he had provide.
Shipment Details
Origin:
Willard, Utah 84343
Pickup:
Early
Destination:
Newtown, Connecticut 06470
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1500.00
Quote or Order Cost:
$1500
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