Review Report Review
time before getting assigning transporter

Tommy Moore Submitted this review about Express Auto Transport
Review made Live: 8/20/2009 9:43:00 AM
Not Completely your fault,the customer was extremely nervous about the amount of time for the delivery. It was an internet deal. I had some trouble getting in touch with Melissa. I had to send afew emails and several phone messages before I got a response. But closer ti the 7day deadline she was more responsive. When I do use you in the future if you are having problems getting a shipper. Please keep me informed. Because when I am dealiing with these internet Customers. They are at rthe best uneasy. Because of all the internet scams oout there. So I need to be able to keep the informed about the status of there shipment. It is difficult to keep them calm when you can't give them a honest straight forward answer. Why their vehicle has'nt been shipped.I have used your company before for vehicle shipment and found the service great.



Thank; Tommy Moore
Shipment Details
Origin State:
North Carolina
Pickup:
Early
Destination State:
Florida
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
907304350
Quote or Order Cost:
$575