Company Response Review Report Review
Never called or updated us - we had to call them - in the end did not transport

JA Submitted this review about Express Auto Transport
Review made Live: 7/22/2009 10:48:00 AM
They had one month to try to find a transport from Denver to Toledo...they could not do it.
Waited 30 days and in those 30 days they never contacted us - we had to call them weekly to find out what they were trying to do.
Nice when we called but same old story that they don't have anyone driving our way. Hard to believe that a city the size of Denver does not have anyone heading toward Detroit Michigan - the car capital of the US (Toledo is 1 hour from Detroit).

Anyway - I would start with another company if you really want to transport your car anywhere.

Shipment Details
Origin State:
Colorado
Pickup:
Never
Destination State:
Ohio
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
906165116
Quote or Order Cost:
$560

Company Response
Mark Groteke from Express Auto Transport Submitted this response.
Response Date: 7/25/2009 11:02:00 AM
Express Auto Transport regrets that JAs transport went beyond the normal timeframe. JA claims to have never been contaced by an Express Auto Transport represenative. This is simply not true. JA was contacted was status updates by his customer service representative on 6/22, 6/29, 7/2, and 7/16.