Company Response Review Report Review
Customer Service Review

Paul Chu Submitted this review about Evergreen Auto Transport
Review made Live: 1/12/2011 9:01:00 PM
I think that the customer service agent could have done a better job meeting the customer's needs. At the time when I made the order, I told her that I wanted the car to be picked up on 12/17. When the car was not picked up by 12/17, I had to make last-minute arrangements to have the car picked up on another day. I also had to pay $295 more than the original order price to have the car to be picked up on 12/23. I am submitting this review as part of the $100 rebate program.
Shipment Details
Origin State:
Washington
Pickup:
Late
Destination State:
Virginia
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
529975
Quote or Order Cost:
$1234

Company Response
Amy from Evergreen Auto Transport Submitted this response.
Response Date: 1/12/2011 9:15:00 PM
We are sorry Paul was unhappy with our service. He did not choose guranteed pickup and had to expidite his shipment. We with Paul all the best.