Question

What is the difference between an auto transport broker and an auto transport carrier?

By **Jackie Hall** with **Easy Auto Ship** · Answer 1

The carrier is a company or individual who picks up and delivers your vehicle. They are generally not the company that you book your transport with. The broker is the company that you call to arrange your transport with the carrier for you. The broker's responsibilities include, but are not limited to:

Gathering all the details and any paperwork necesary for your transport
Answering any questions you have about the process
Finding the best carrier in our network to transport your vehicle
Verifying that all carriers in our network have valid insurance and no black spots on their records
Only working with the best carriers, and removing carriers from our network if they do not meet our expectations for our customers' experiences
Communicating with the customer and the carrier throughout the process
Verifying pickup and delivery
Resolving any issues that may arise throughout the process

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