Company Response Review Report Review
stay away from this company

Sana Submitted this review about ECC Transport Inc.
Review made Live: 6/16/2014 1:07:00 PM
I gave a 175 dollar deposit for my car to picked up yesterdasy June 15, 2014. NO ONE CAME. The owner Jonathan called and said "the truck broke down." Regardless, I posted a bad review on this website, now i'm getting harassing calls on my cell phone, from the company threatening me not to give my deposit back unless I take down the bad review...they can keep the 175...its about the mental torture they caused me...now I have to drive 16 hours to georgia! I had a job to start this week! I really do not want anyone to get hurt by them again, please contact me in person and I will tell u how awful they are.
Shipment Details
Origin State:
New York
Pickup:
Never
Destination State:
Georgia
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
7503-KC
Quote or Order Cost:
$500

Company Response
lazaro candelaria from ECC Transport Inc. Submitted this response.
Response Date: 8/12/2014 1:43:00 PM
We apologize for inconvience.In this case when trucker broke down we found you another driver immediately. Driver advised you did not want the service. My records show that you were provided a service but refused. In this case my contract states that your deposit was lost. But at Ecc as I promise money back guaranteed if service not provided and as a honest business man I fully refunded your deposit.Any questions anyone has feel free to contact Ecc for proof Thank you again we apologize.