Garner Gremillion
Submitted this review about E Z Auto Carriers Review made Live: 12/19/2012 1:55:00 PM
I booked the guarenteed 72 hour auto pickup shipment at an additional cost from Alabama to California and after 3 days I still had not been contacted to confirm a pickup time or date. I called on the 4th day and was assured a driver will pick up the vehicle within the next 48 hours and they would call me with an update the next day. The 5th day no update was provided, so I called again and was again assured the vehicle would be picked up the next day. I requested that someone contact be by 10:00am pacific time with a status. On the 6th day after 10:00 am still no contact, so I called customer service and was told that my order was cancelled. Thier screwups now have caused me to lose the $1,000.00 deposit I placed on the vehicle.
SO DO NOT CONSIDER USING THIS VEHICLE TRANSPORT COMPANY UNDER ANY CIRCUMSTANCES.
Shipment Details
Origin State:
Alabama
Pickup:
Never
Destination State:
California
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
A256800
Quote or Order Cost:
$1030
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