I paid Dumbo $3295 in advance to pack and move my apartment and they literally did not show up. I incurred $550 in late fees from having to reschedule the move. When they did finally show up, an entire day late, they broke my desk ($40) and stole my lamp ($60). They then forged my signature on moving documents and lied to my bank (after I disputed the charges) saying that "the move went fine with no complaint from customer." Despite dozens of calls, texts and emails, (and full acknowledgement from Dumbo that I deserve a refund) I have not received one penny of my money back from Dumbo, and so now I am going to take them to court for my money back, and to sue for forgery of moving documents, and defamation to Bank of America. Whatever you do, do not hire Dumbo Moving.
Shipment Details
Origin:
New York, New York 10025
Pickup:
Late
Destination:
New York, New York 10023
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1553426
Quote or Order Cost:
$3295
Car Condition
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