Review Report Review
Liars!

Dave Submitted this review about Door to Door Transport
Review made Live: 3/24/2021 7:19:00 PM
Mikela with Door to Door Transport company LIED multiple times! LIE #1 - Mikela said they are not a broker and advertise they’re a family owned car transportation company and the drivers are also their direct employees. The transport driver said he is a private owner/operator and is NOT an employee of Door to Door. He said he picked up our job from a job board advertisement placed by Door to Door. LIE #2 – Mikela said I needed to pay half up front on a charge card and the remaining half would need to be given as cash to the driver upon delivery. She only charged a $295 deposit to my card. The day of the delivery, the driver/owner said he would not take the remaining $900 as cash or personal check and only accepts money orders. This was not half now and half later, she wanted her $295 commission up front. LIE #3 – Mikela said she would pass a message to their driver that our car would be placed on the top due to the long distance from WA to GA to avoid oil leaks from the cars on the top. When my car arrived, it was heavily coated with oil and the owner/operator driver said that the advertised listing did not state to place our car on the top. He again stated he is an owner/operator and NOT an employee of Door to Door. Mikela deceives customers over the phone by being very friendly and pushing the business is “family owned” to gain your trust. After that she will not return calls once the truth starts to be exposed. I DO NOT RECOMMEND using Door to Door Transport due to Mikela’s unethical and deceitful ways. The transport driver said Mikela probably has multiple computers and multiple phone numbers to carry on this deceit.
Shipment Details
Origin State:
Washington
Pickup:
On Time
Destination State:
Georgia
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
123456
Quote or Order Cost:
$12000

Car Condition
  • Vehicle was dirty