Elaine
Submitted this review about Door to Door Transport Review made Live: 8/31/2011 2:20:00 PM
We needed to get our son's Jeep moved from Northern Virginia to Los Angeles, California in August 2011. I submitted a request online and received many, many solicitations. At first Door to Door didn't necessarily stand out from the rest. We had many similar quotes in the area of $1000 to $1200. We received phone calls from some companies as well. The reason Door to Door stood out at this point was that their call was not computer-generated . Anthony was calling to see if we had questions about the quote. He was very knowledgeable and friendly and overall I felt very comfortable talking with him, a live person who could address all of my concerns. And when I called back with further questions, I didn't have to go through numerous layers of voice responses. Anthony answered the phone! Even when I had yet to commit to using their company, Anthony put no pressure on me and kindly suggested how I could verify any company that I would choose.
Everything happened exactly as Anthony described from the pickup of the vehicle to the delivery. The driver picked up the Jeep a day early and delivered it when promised. The driver from the trucking company was very friendly and professional. I think that Door to Door is very selective in who they use to contract out the actual transportation. Overall we would use them again and highly recommend them to you!
Shipment Details
Origin State:
Virginia
Pickup:
Early
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
delbianco
Quote or Order Cost:
$1245
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