Company Response Review Report Review
smooth

logan Submitted this review about Domestic Auto Transport
Review made Live: 3/14/2011 2:27:00 PM
domestic was very good to work with, sherry made me feel very comfortable with the shipping process. she was very nice and courteous and knowledgeable and helpful and good about keeping in communication. i was only given a few hours warning before pickup but luckily it worked out. the driver also charged an extra $50 to offset the rising price of gas.... so my original quote which i was told would not change, did. i suppose its not the brokers fault as i could have said no thanks and waited for another truck. however, it would have been nice for them to honor their quote and cover the extra $50.

car arrived very quickly via road runner auto or transport or something. driver was good about keeping in contact as he made progress. when i went to pay him in cash he said it was $465 not $460 as i had thought he said. so i had to go in the grocery store and buy a pack of gum so i could get $5 cash back and pay him in full....

totals:

my money out of pocket $655
money to driver $465
money to domestic $190 or $160 w/$30 rebate after posting this review.

car was not damaged just had a layer of grim. expected after 700 miles on the highway. over all i would definitely recommend domestic auto transport.

thank you sherry!!
Shipment Details
Origin State:
Michigan
Pickup:
On Time
Destination State:
Vermont
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
3896555
Quote or Order Cost:
$655

Car Condition
  • Vehicle was dirty
Company Response
terry Williams from Domestic Auto Transport Submitted this response.
Response Date: 3/14/2011 3:03:00 PM
For professional and courteous service call Sherry at 206-687-9434 or email me at sherry@domesticautotransport.com........ Thank you so much for the five star review and Ive truly enjoyed being able to transport your vehicle for you. You were a pleasure to work with and I am so thankful that you would recommend our company to others. I do however apologize that you had to drive to the store to get more cash. If in the future you do need to transport another vehicle I would be more than happy to discount my fee by 10.00 to make it up to you. Please know that its very important to me that my customers are satisfied with my performance and I do look forward helping you in the future.