Company Response Review Report Review
Vehicle Transport

Bill Bates Submitted this review about Domestic Auto Transport
Review made Live: 2/26/2011 1:56:00 PM
My inexperience at shipping a car ceased to be an issue when I worked with Naomi Denham. She answered all my questions, provided information on which I had no questions and was an absolute pleasure throughout the process.

Because I had no experience in shipping a car, I asked for advice from friends and family. All provided me with their experiences both good and bad. All suggested I go to the internet to educate myself and so I did.

The internet really was quite helpful and is how I arrived at Naomi’s company. Actually, I approached two companies. But of the two companies, it was Naomi who actually read and understood my note.

I believe I started my sear for an auto transport in November. In my note, I was clear that it was my first foray into shipping a car and that I would not be shipping it until late January at the earliest.

Naomi called within moments of me hitting the send button on my email. She clearly understood my need, my inexperience and my schedule. The other party that called clearly did not read my entire note.

Since I told Naomi my shipping schedule was open, she simply called periodically to follow-up. When the final order was placed, all went exactly as Naomi said it would.

I am a happy customer.

Bill Bates
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Tennessee
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
3885830
Quote or Order Cost:
$925

Company Response
terry Williams from Domestic Auto Transport Submitted this response.
Response Date: 2/26/2011 2:28:00 PM
Naomi 360 834-6013 naomidenham@domesticautotransport.com. If you are looking for GREAT customer service please contact Domestic Auto Transport and ask for Naomi Bill, Thank you for the great review. It was a pleasure working with you as well. I cant say how thankfull I am to work with customer like you that are such a pleasure and delight to speak too. Please let your friends and family know to give me a call if they ever schould need to transport a vehicle and again thank you for your business. Thanks again, Naomi