Company Response Review Report Review
Mississippi-Montana; Military PCS-In Place On time with Outstanding Service.

Tech Sgt (U.S. Air Force) Submitted this review about Domestic Auto Transport
Review made Live: 6/18/2010 7:36:00 AM
The military requires us to PCS and be prepared on arrival. I was PCS'ing from Billoxi, Ms to Great Falls, Mt. I have two vehicles; Lincoln Mark LT and an antique 78 Cadillac Elderado. Being very sensative for both, I decided to ship them. About a month prior to leaving, I filled out an online questionarre and was contacted by several companies. Many were initially..... considering the distance and route of travel to Montana. They gave me quotes and left it at that. (With me following up).
Then, I was contacted by Nova Nicoson, by email, then by a phone message(whom none of the other contacts did). She was very confident in helping me get my vehicles shipped to Montana. She took all of my information over the phone. And whatever I didn't know she researched for me or allowed me time to get back with her. Our first contact left me very confident that I didn't have to worry about my vehicles being shipped.
There were no carriers, replied to the dispatch board for the Ms to Mt route. Nova personally made contact with carriers. She called carriers throughout the country, everyday. (There is no one else that will do this-trust me). She stayed confident and kept me at ease that she had everything under control. Very Professional, polite, and caring throughout this whole time.
The dates were very important. I did my final out on a friday and I was flying out on Saturday. Nova scheduled my vehicle pickup to accommadate my needs. Vehicles were picked up on Sunday. I was able to keep my vehicles up until the last day, which I very much needed. (If Nova would not have been on this, my cars would still be in Mississippi.)

I highly recommend Domestic Auto to anyone who is in search of a transport company. And I extend a much higher personal appreciation to Mrs. Nova Nicoson. I was very blessed to have Mrs Nicoson handle this part of my relocation to Montana. Thank You Nova, May God continue to bless you and your business, Sincerely, Darnell
Shipment Details
Origin State:
Mississippi
Pickup:
On Time
Destination State:
Montana
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Nicoson
Quote or Order Cost:
$2250

Company Response
terry Williams from Domestic Auto Transport Submitted this response.
Response Date: 6/18/2010 10:14:00 PM
Wow Darnell where do I start? I am so thankful I got you as a customer. It was my pleasure to assist you. Thank you for hanging in there with me and always being easy to get a hold of. I know it can be difficult to trust someone just by speaking to them over the phone, especially when you have other companies calling to try and get your business. I really stive to give my customers the best experience and with your kind words it helps legitimize what I do. I appreciate your service to our country and hope you enjoy your stay in Montana. Keep safe and if I can help you, your family or friends in the future please don't hesitate to call. Sincerely, Nova 360.313.6667 or nova@domesticautotransport.com.