Company Response Review Report Review
IL to WA

LC Submitted this review about Domestic Auto Transport
Review made Live: 12/3/2009 2:20:00 PM
Pros: The company was prompt with determining a pick up date. I had a window of 4 days for pick-up and it was met.
Cons: Delivery of the car was at 10 PM, in the rain. The inside of the car was muddy. Due to the darkness, I was unable to see a rather large window rock chip. Unfortunately, I did sign off on no damage because it couldn't be seen in the darkness. I called the transport company and notified them of this, but have not heard back after calling several weeks ago.

I would recommend this company, but recommend delivery in the daytime. Do not feel pressured to take delivery at night like I did!
Shipment Details
Origin State:
Illinois
Pickup:
On Time
Destination State:
Washington
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
373829
Quote or Order Cost:
$956

Car Condition
  • Vehicle was dirty
  • Vehicle was damaged
Company Response
terry Williams from Domestic Auto Transport Submitted this response.
Response Date: 12/23/2009 1:03:00 PM
Hi Lora! Delivery in the evening can be tricky and I'm sorry there was a chip in your windshield. I'm sure the carrier will take care of that. Thank you for all the 5 stars on your review!! Happy Holidays and talk with you soon! -Holly