Company Response
Mike Rupers from
Direct Express Auto Transport Submitted this response.
Response Date: 4/14/2011 12:14:00 PM
Our outstanding reputation including A+ rating with the Better Business Bureau speaks for itself. At our discretion we cancelled customer Sanket Patels order and refunded his deposit because he refused to understand or accept that we could not guarantee when his vehicle would be picked up in a very remote Illinois location. His stories are false and he is angry because we rejected his business. Why anyone would advertise that about themselves is a curiosity. We wish Mr. Sanket Patel lots of luck in all his future interactions.