Fern Transport moved our Smart Car from Tucson, Arizona, to Atlanta, Georgia. Mr. Fern phoned and asked if he could pick up the car a day early, which was fine with us because we own two cars. On the drive over from Tucson, we passed Mr. Fern's transport on the side of the road in Odessa, Texas, where a power steering hose had broken on his truck. We were contacted the next day and the problem was explained to us. From that point, the Ferns stayed in contact and were able to get the truck repaired and deliver our Smart Car the following Saturday. In spite of the breakdown, I would not hesitate to use Fern Transport or Express Auto Transport again. The entire experience was delightful.
Shipment Details
Origin State:
Arizona
Pickup:
Early
Destination State:
Georgia
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
20219253205
Quote or Order Cost:
$700
Report Review
I would like to report this review.
Please use the drop down below to select a reason to remove this review.
Duplicate Review
Please enter the web url of the two "Duplicate" Reviews.
Bad Language
Too Short
Other Reason
Bad Language
You will need to Log In to your account.
Then you will be able to run the "Non-Customer-Review" proccess.