Company Response
Mike Rupers from
Direct Express Auto Transport Submitted this response.
Response Date: 9/1/2009 3:18:00 PM
Our outstanding record speaks for itself. Sparkle ordered, then cancelled her order, then thought better of it and reinstated her order, then cancelled again just today. The word erratic comes quickly to mind as Sparkle seemingly cannot decide if she is coming or going? Since she just cancelled today, it will take two or three days before her refund appears on her card, which is something most people understand, but evidently not Ms. Morton.
We wish Sparkle Morton the best of luck with all of her comings and goings.