Driver kept us waiting at home for 6 hours then postponed until next morning.
When he showed up he told me he was supposed to transport a 460 Lexus GS Sedan
Not our SUV which couldn’t fit on his truck.
The woman at Direct Auto who I called didn’t
Seem to care that we had to wait 6 hours nor
Believe me when I told her they had misheard me. ( no such thing as a Lexus 460GS Sedan). Her only reaction was to charge another $145 for the SUV.
We found another company Montway that
Was $71 cheaper then direct auto.
Stay away from DIRECT AUTO!!
Shipment Details
Origin:
Barrington , Illinois 60010
Pickup:
Late
Destination State:
California
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1090
Quote or Order Cost:
$1090
Report Review
I would like to report this review.
Please use the drop down below to select a reason to remove this review.
Duplicate Review
Please enter the web url of the two "Duplicate" Reviews.
Bad Language
Too Short
Other Reason
Bad Language
You will need to Log In to your account.
Then you will be able to run the "Non-Customer-Review" proccess.