Company Response Review Report Review
Communication

Lee Submitted this review about Direct Express Auto Transport
Review made Live: 6/26/2014 6:15:00 PM
Lack of communication - had no communication on the status of the order except one e-mail to inform the transporter. Wish little bit more communication.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Texas
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
144110
Quote or Order Cost:
$725

Car Condition
  • Vehicle was dirty
Company Response
Mike Rupers from Direct Express Auto Transport Submitted this response.
Response Date: 6/27/2014 9:04:00 AM
Geez Jason, we assigned your vehicle a driver before the date it was available and everything went smoothly. Hard to do better. There was nothing more to talk about and our attention went to doing the same for our other customers. You could have been kinder with your rating. Despite that, we wish Jason Lee well.