Company Response Review Report Review
Never picked up and still waiting for refund.

Anthony Submitted this review about Direct Express Auto Transport
Review made Live: 5/8/2014 5:36:00 PM
Quoted $850 to move a car from FL to MN and between 3 - 6 days pick up.

8 days later and several phone calls still nothing so requested a refund. Over a week later the refund has still not arrived and I will now have to initiate a chargeback.
Shipment Details
Origin State:
Florida
Pickup:
Never
Destination State:
Minnesota
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
144116
Quote or Order Cost:
$850

Company Response
Mike Rupers from Direct Express Auto Transport Submitted this response.
Response Date: 5/8/2014 5:51:00 PM
Our outstanding reputation and thousands of very satisfied customers speak for itself. We are sorry that customer Antonio Tran is dissatisfied with the service. Shipping from Florida to Minnesota in April can be very difficult because of so many snowbirds. It did not help that Mr. Tran double brokered. The deposit was refunded in full and we wish Mr. Tran lots of luck in all his future endeavors.