Company Response
Mike Rupers from
Direct Express Auto Transport Submitted this response.
Response Date: 11/21/2011 8:45:00 PM
Our outstanding reputation including A+ rating with the Better Business Bureau speaks for itself. Customer Conrad Eenhuis made his vehicle available before actually paying for it and completing the paperwork, so the dealership would not release it. Mr. Eenhuis then called us Thursday to say that his vehicle would be finally ready Friday, and we assigned another driver Monday morning (today). It will be picked up Tuesday, which is really fantastic service. We kindly suggest that Mr. Conrad Eenhuis wait to own a vehicle before trying to ship it. We wish Mr. Eenhuis lots of luck with that and all his future endeavors.