My parents had a motorcycle accident while on vacation and I was tasked with the return of their car and bike trailer. I called a few shipping companies and no one wanted to ship the trailer. Direct Connect was willing to ship both items and their price was lower than some of the other quotes I got for transport of the car only.
Mike called/text messaged me after business hours in order to expedite the transport. His service was prompt, always courteous and his concern for my parent's well-being was genuine.
We are in Canada, so I arranged to pick the vehicles up just across the US/CAN border to avoid the transport company having to import the vehicle. The driver called me directly and was very helpful and willing to make the hand-over as smooth as possible. All of my parent's belongings had to be transported in the trunk of the car as well and they were very relieved to find everything in order and nothing missing.
I also received a follow-up call from Mike a day or two after retrieving the car to ensure everything had gone well. I couldn't be happier with their service and would recommend DirectConnect to anyone looking to make similar arrangements.
Shipment Details
Origin State:
North Carolina
Pickup:
On Time
Destination State:
North Dakota
Delivery:
Early
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
119821-RE
Quote or Order Cost:
$2800
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