Company Response
J Krueger from
Dependable Auto Shippers Submitted this response.
Response Date: 6/2/2009 1:49:00 PM
As we have noted previously on this site, DAS offer a menu of services for both guarantying and expediting shipping times. In this case, the customer declined our guaranteed transit time and expedited transit time options in the interest of expense control. It is explained to the customer at time of booking that, based on the service purchased, the transit time is only estimated and can vary based on transport availability.