Review Report Review
Bait-And-Switch

Jack Submitted this review about Dependable Auto Shippers
Review made Live: 9/16/2005 9:32:00 AM
I contracted with DAS because of very favorable comments frmo several local owners, and because they had the lowest Quote ($706 Terminal-to-Terminal). The quote I rec'd said it was valid until 9-7-05. I called to place the order and was sent a document, but this document stated the total cost was going to be $825. I called and asked what was going on, and was told they added a Fuel Surcharge of $50. I reminded them that the difference was actually $119, and that the form said the quote was valid until 9-7 (it was 8-26 when I tried to place the order). I was told I would be sent another form with a reduced rate, but it wouldn't be $706. I waite da few days and never rec'd the new form, so I went with another company, Able Auto Transport, and got Door-to-Door service for $749. The car was picked up two days after I placed my order, and was delivered 5 days after that!
I was very disappointed in DAS, especially considering the favorable comments I had heard from others locally.
Shipment Details
Origin State:
California
Pickup:
Not Provided
Destination State:
Georgia
Delivery:
Not Provided
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1906729
Quote or Order Cost:
$