jason
Submitted this review about Dependable Auto Shippers Review made Live: 7/1/2013 12:03:00 PM
WARNING! This company has thieves in their system. Being the miserable thieves they are, they plundered through all three of my vehicles, stealing everything that wasn't bolted down. Cables, auto supplies, spare tires, etc. Of course the company is more than happy to hide behind their disclaimers, which is the only response they give when reporting theft.
The customer service is poor, and unprofessional, they do not respond to messages, may not answer at all, and if they do, they of course have no answers, but they have plenty of bad attitude.
My vehicles were delivered long past the estimated time of arrival, to a auto salvage facility. Appearing as though they had been dragged through mud.
After more than ten attempts to contact officials at the corporate office, someone finally called back to read the disclaimer to us in case we couldn't read it ourselves. When they were asked about whether or not they cared that they maintain thieves in their system, she said there's a disclaimer for that.
Shipment Details
Origin State:
California
Pickup:
On Time
Destination State:
Washington DC
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Armando
Quote or Order Cost:
$2900
Car Condition
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