My primary criteria for success was on-time pickup and delivery, as I was on a very tight schedule. The drivers were several hours late for both pickup and delivery. The delivery that was scheduled for Friday afternoon did not show up until around 11 p.m. Friday night; similarly, the pickup left me waiting around for something like 5 hours.
The drivers on both ends were very rude.
The individual who gave me a price quote never told me how or when to pay for the shipment until I received an angry phone call demanding payment.
A piece of trim on the car was pulled off, seemingly by hand. As there is a several hundred dollar deductable for damage claims, there was really nothing I could do about it.
DAS did not seem at all concerned that I had a bad experience with them.
On a positive note, I am impressed that they sent me a link to write this review several weeks after I responded very negatively to their request for feedback.
Shipment Details
Origin State:
Texas
Pickup:
Late
Destination State:
Maryland
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
45063030
Quote or Order Cost:
$832
Car Condition
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