Eileen
Submitted this review about Dependable Auto Shippers Review made Live: 10/23/2011 3:31:00 AM
I CALLED TO BOOK AN ENCLOSED TRANSPORT FOR A CLASSIC CAR.I HAD ALREADY DEALT WITH ANOTHER COMPANY THAT PUT ME OFF FOR 2 WEEKS AND STILL HADN'T PICKED UP MY CAR.I ASKED WHEN DAS COULD PICK UP AND I WAS ASSURED 3-5 BUSINESS DAYS. WELL AFTER A 9 DAYS AND MANY PHONE CALLS THAT USUALLY WENT TO VOICE MAIL AND WERE NEVER RETURNED, I TOLD THEM TO CANCEL MY ORDER AND REFUND MY PAYMENT. I WAS TOLD THEY WOULD CREDIT MY CREDIT CARD ACCOUNT THAT DAY, WELL, I AM STILL WAITING 11 DAYS LATER. I HAVE HAD TO GET THE FRAUD AND DISPUTE DEPT. OF MY BANK INVOLVED. THE WHOLE EXPERIENCE WAS A TOTAL NIGHTMARE! DO NOT USE THIS COMPANY IF YOU WANT CUSTOMER SERVICE AND EXPECT YOUR CAR TO ACTUALLY GET TRANSPORTED. THEY ARE DISHONEST AND A DISGRACE TO BUSINESS.
Shipment Details
Origin State:
Michigan
Pickup:
Never
Destination State:
Nevada
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
26924-UB
Quote or Order Cost:
$1818
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