Worst customer service ever! Will not refund deposit even after they NEVER picked up vehicle!
Tiffany
Submitted this review about
Cross Country Auto Transport
Review made Live: 6/25/2008 4:56:00 PM
My husband and I contacted this company in January to transport our vehicle. In March they still had not picked it up. At this time we cancelled with them and went with another company. I sent them a letter in March, as someone named "Tina" told us to, formally canceling and asked for our deposit of $150 back. It's now the end of June and we are still waiting for the deposit back. I can't get a hold of any one at the company! I leave messages and nobody ever calls back. Horrible!
Company Response
Luis Molina from
Cross Country Auto Transport Submitted this response.
Response Date: 6/25/2008 6:31:00 PM
We regret the incident, but this is not our customer!
