Company Response Review Report Review
cross country auto transport never returned deposit

sam schick Submitted this review about Cross Country Auto Transport
Review made Live: 6/10/2008 11:00:00 AM
still waiting for my deposit since may 13 2008.they never came to pick up my truck and i even gave them 2 weeks to do so.i only had to wait 7 days before i could request my deposit back.they now won't even return my calls.i thought they were at least honest.now my credit card comp is working to get the deposit back.it sounds like alot of people have the same ploblem with this company.read the reviews and take it from there.
Shipment Details
Origin State:
Pennsylvania
Pickup:
Never
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
1491517
Quote or Order Cost:
$1350

Company Response
Luis Molina from Cross Country Auto Transport Submitted this response.
Response Date: 6/12/2008 6:56:00 PM
Customer was refunded Please double check with your bank insitution. Certain banking insitutions take longer the other for credits to appear. Your account was credited. We do apologize for the inconvienence. Keep in mind in the transport industry dates are strictly estimated, Many things can occur that are completely out of our control(acts of god).