Company Response Review Report Review
Worst Thing to happen to me in my entire life.

OM Submitted this review about Countrywide Auto Transport(CA)
Review made Live: 12/31/2007 4:17:00 AM
Please for your sanity, DO NOT CALL THESE SCAMMERS!!! Countrywide got their $645.00 to send a car to me. Picked up car and told me its on the way. My cousin in Atlanta released car to them. They went to store it in a holding storage place. The storage place charged them $80.50 and they refused to pay them, thereby abandoning my vehichle and kept on telling me its on the way. Countrywide contracted a driver that called me that I need to pay the $80.50. I ended up paying the storage they incured and the company Marrietta Towing and Storage got countrywide on the phone and they promised to refund me the money. This is 10 days after car was to be delivered. Then the driver picked up car and refused to deliver until he gets a confirmation countrywide have paid into his account. By now I have rented a car from a friend and spent $200.00 @$20/day. Finally car arrives and was delivered at night with a note under our door "Key in glove compartment" Driver left a report of car okay at delivery without a signatory and took off.
Shipment Details
Origin State:
Georgia
Pickup:
Late
Destination State:
Pennsylvania
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
32304
Quote or Order Cost:
$645

Car Condition
  • Vehicle was dirty
Company Response
cwat from Countrywide Auto Transport(CA) Submitted this response.
Response Date: 1/2/2008 6:33:00 PM
THIS CUSTOMER RECEIVED HIS CAR IN EXCELLENT CONDITION.THE DRIVER GOT IN THE AREA TO DELIVER CUSTOMER'S CAR AND COULD NOT GET A HOLD OF CUSTOMER AT WHICH POINT HE WAS FORCED TO DROP OFF AT A TERMINAL.WE ARE THE MOST HONEST AUTO TRANSPORT COMPANY THAT DISCLOSES THAT IN OUR CONTRACT THAT IF WE GET IN AN AREA AND CUSTOMER IS NOT THERE THEN IN ORDER FOR US TO MAKE ALL OF OUR DELIVERIES THEN WE ARE FORCED TO DO TERMINAL DROP AT CUSTOMER'S EXPENSE TO MAKE ALL OF OUR DELIVERIES.