Company Response Review Report Review
Car Transport

Dennis Blay Submitted this review about Classic Auto Express LLC
Review made Live: 12/16/2009 7:21:00 PM
Although the company representative was very friendly and professional, the carrier that did the actually transporting of the car(Kin Trucking) was poor. They were late by a couple of days delivering the car and they never called or kept us informed. We always had to call Classic to find out where the transporter was and when they would deliver.
Shipment Details
Origin State:
Florida
Pickup:
On Time
Destination State:
Washington
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
528518
Quote or Order Cost:
$900

Company Response
Tim Wagnon from Classic Auto Express LLC Submitted this response.
Response Date: 12/17/2009 2:07:00 PM
Hey Dennis-So glad that your son received his car! I'm sorry about the communication with the driver. I was always here to answer any questions for you and keep you updated on the status of the car. Thank you for the feedback on the transporting company. I will be sure to get it taken care of!! Happy Holidays from Classic Auto Express. -Sierra