Company Response Review Report Review
Review for Classic Auto Express

Chait Submitted this review about Classic Auto Express LLC
Review made Live: 10/2/2009 12:09:00 PM
I contacted Carolyn at Classic Auto Express as couple of my friends had used this company before. She was very friendly and courteous, unlike some of the other companies I got quotes from - I kept on getting calls and emails from these companies even when I told them I was not interested.

Pickup was arranged on Tuesday as I requested and the driver picked up the car ontime. Delivery got delayed by 2-3 days - Driver called me to inform that he had truck problems on the way though. Car doesn't have any damage or excessive dirt and I'm happy.

I'd recommend this company and Carolyn who works there.

Thanks,
Chait
Shipment Details
Origin State:
Washington
Pickup:
On Time
Destination State:
Texas
Delivery:
Late
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
519357
Quote or Order Cost:
$765

Company Response
Tim Wagnon from Classic Auto Express LLC Submitted this response.
Response Date: 10/7/2009 10:35:00 AM
Chait, You were a very fun person to talk with and I am glad it all worked out for your elderly parents on the pickup, the preferred carrier we used are very special in the way they handled things and I truely appreciate your words about my customer service, take care! Carolyn