1 year later...

Matt Submitted this review about Caviness Auto Carriers
Review made Live: 5/29/2009 6:31:00 PM
I thought I would give an update to my post from last August. The credit card company refunded my money, but wait until you hear this...

A copy of the "chargeback" response to the credit card co. from Caviness was unbelievable!!

It contained nothing but lies and fabrications. It stated things like, " I cancelled the order." It stated that I placed 2 orders, and that, "I couldn't make up my mined(sic)" Yes, mined. Their chargeback response was littered with poor grammar and misspellings- I'm sorry, but I had to laugh. This was just half of it. It's no wonder these unethical folks can't run a fair business. I'm supposed to call the credit card company to respond to their response...it should be interesting. Without a doubt, I will tell the department to check out TRANSPORTREVIEWS.COM and get a real look at Caviness.

I URGE EVERYONE THAT WAS TAKEN FOR THE $100 TO GO THROUGH THE CREDIT CARD COMPANY TO GET THEIR MONEY BACK! It's the only way you'll get refunded. Maybe if enough people do this, they'll drop Caviness as a merchant.

By the way, I NEVER cancelled my order and it's been 1 YEAR since I placed my order. "Satisfaction Guaranteed"...whatever.

- Matt


Company Response
Tammy Caviness from Caviness Auto Carriers Submitted this response.
Response Date: 6/2/2009 4:28:00 PM
Matt, You need to go back and look at all your paperwork from over a year ago. And here the last month you wanted your money back. And your credit card company agreed that we did our job that you hired us to do over a year ago. And you were not given a refund. And in the paperwork that was sent to us after everything was checked out by your credit card company. They could not understand why you waited over a year to try and get your money back. From us and others. If we did not do our job why didn't you try and get your money back then. We all agreed that times may have got hard and you need money. And it is to bad that we can not do anything to people that don't all ways tell the truth when they do not get what they want. But the way we look at it what goes around comes around. But maybe there is something that we can do.