Never Never Never Use This Company

JGrabo Submitted this review about Castle Luxury Auto Shipping
Review made Live: 1/28/2011 4:11:00 PM
Please Please Please do yourself a favor and do not use this company under any circumstances whatsoever.
They are eager to take your money up front and then LIE LIE LIE. The customer service center is a JOKE.
There favorite trick is to pick up the phone and put you on hold without giving you a chance to speak.
I was on hold for over two HOURS. The ultimate insult was they put me on hold on a Saturday and left for the weekend with me still on hold. They never picked up my vehicle.Promise after promise was broken.The then guaranteed me they would refund my deposit and never did.I am going to file complaints with the BBB
in Miami, Fl. where the corporation is registered. PLEASE BEWARE. These people are THIEVES they will steal your money and deliver nothing. Why are they still in Business??
My contract # was 13949-NQ