Company Response
Terry Williams from
Cascade Vehicle Shipping Inc. Submitted this response.
Response Date: 7/16/2007 1:53:00 PM
We do understand the frustration that Mr. Dalal felt. Current and ever-changing market conditions make it difficult to be exact on pricing. My associate Amanda had spent countless hours trying to get Mr. Dalal moved into Washington at the originally quoted price. At this point Cascade felt it was necessary to double our efforts. I called a frequently used trucking outlet to see if they could help out. They offered up their service and only requested to be compensated for the additional mileage cost to go off of their scheduled route to pick up the vehicle. I give my sincerest apologizes to Mr. Dalal and I wish he would’ve given me the opportunity to tell him how minimal the additional cost would’ve been to get him moved.