Beware

Shawn Submitted this review about Cascade Vehicle Shipping Inc.
Review made Live: 6/6/2009 12:29:00 PM
Two things were wrong with this company.

1. We received an email requesting we fill out a 5 star rating prior to actually booking or doing anything for us.

2. We were quoted $688, but less than one week prior to our move they wanted to charge an additional $120 for the carriers.

We would not recommend this company as I have been shiping vehicles for over 12 years while in the military and have never been asked to pay more money after the fact. 5 Star ratings can be deceiving on this board.

I was able to go to another company and within one day I got my vehicle booked exactly as my quote listed.

Company Response
Terry Williams from Cascade Vehicle Shipping Inc. Submitted this response.
Response Date: 6/6/2009 12:54:00 PM
Shawn, You received your quote back on the 7th of May. The quotes are only valid for 10 days as it states in our terms and conditoins. We can not predict a month out since you booked it if the economy fluctuates. Here is that section of our terms and conditons Due to changing and unpredictable market conditions, seasonal weather, traffic, mechanical difficulties and fluctuating gas prices, Cascade Vehicle Shipping, Inc. quotes are valid for 10 days. After 10 days, please call for an updated rate. Just because you booked a month in advance unfortunatly does not mean that the quote will stay the same if the ecomony changes. We do our best to explain that to you if you book early. We are sorry if you feel you were misinformed but our terms and condition are given to you when you first received your quote back in May. We also could have tried to work something out to get the overall price lower for the trucking company if you would have given us the chance.