auto shipping

d. k. Submitted this review about Cascade Vehicle Shipping Inc.
Review made Live: 5/21/2009 9:29:00 AM
I was quoted 975 and when it got closer to the date, the co. was unable to find a driver that would haul for that price.
I had hired this co. because of it's competitive pricing and ended up paying $1150 because I was then under the gun to get the car to its destination, and did not have time to research other carriers.
The sales people were friendly, but seemed powerless to honor the original price, so I felt like it was a bit of a scam from the powers at be.
If they wanted a good review they should have honored the original price!!


Company Response
Terry Williams from Cascade Vehicle Shipping Inc. Submitted this response.
Response Date: 5/21/2009 10:47:00 AM
Deb, Unfortunately we were unable to find you a truck at the original quoted price. We quoted this back on the 30th of April. Our quotes are only good for 10 days as it states in our terms and conditions. We did everything we could to continue to honor that price. We did find you a carrier, unfortunately they wanted more money. We actually put some of our fee into that to help out in any way that we can, so we ended up deducting 65 from our fee to try to help out. We have done everything that we can. We are sorry that you had to pay alittle more than orignally quoted, but we have done the best that we can. We worked for free for you until the vehicle was picked up, and then made less than what we originally quoted for our services, so we feel like we have done everything we can to help you get the vehicle to its destination. Thank you.