I really enjoyed my auto transport experience. Tye did communicate with me and tried to work to find auto transporters who could accommodate me moving to Illinois. I had to change the days of when it would be picked up but ultimately I was able to work it out with the carrier (Avanti Auto Transport) which was great - the driver really tried to work with me on delivering the vehicle the day I would arrive in Illinois. It arrived 4 hours later than expected but that was not a big deal at all. It ended working out really well and there were no damages to my car. Overall, the communication with Cascade was helpful (though I would have preferred a few more frequent updates, but that's just me) and they were able to work with me and the communication with Avanti was great as well.
Company Response
Terry Williams from
Cascade Vehicle Shipping Inc. Submitted this response.
Response Date: 8/8/2013 1:41:00 PM
TYE HUYNH (360) 853-2843. tye@cascadevehicleshipping.com.... Thank you Natalie