Company Response Review Report Review
Excellent service good follow up - Damon Luckey @ CASCADE VEHICLE SHIPPING

wei xiang Submitted this review about Cascade Vehicle Shipping Inc.
Review made Live: 3/4/2012 11:45:00 AM
I am not an excellent reviewer so I'll just keep this short and simple. Damon Luckey @ CASCADE VEHICLE SHIPPING was very knowledgeable and provided excellent customer service. It only took him couple of hours to find a transporter and arrange my pick up time. Although pick up date was one day late due to President Day's holiday (truck driver told me they cant unload one of the vehicle so thats why it was late). My original quote was $889 but since I fully loaded my car with moving boxes and suitcases I paid extra $100 to the driver for additional weight. Deliver was on time and truck driver was kind enough to allow me to change deliver address. Overall very good communication and great services, I would use CASCADE VEHICLE SHIPPING again if I have to ship my car.
Shipment Details
Origin State:
California
Pickup:
Late
Destination State:
Michigan
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
6455542
Quote or Order Cost:
$999

Company Response
Terry Williams from Cascade Vehicle Shipping Inc. Submitted this response.
Response Date: 3/5/2012 12:54:00 PM
DAMON LUCKEY 360-834-7898, damon@cascadevehicleshipping.com. Wei, thank you for the excelent review. It was a pleasure working with you and appreciate your understanding when it came to the vehicle showing up one day late because of the holiday. The drivers do their best to get there on time because they want to unload your car and get more loaded as fast as they can. This way they can make the most money on each run. Please contact me again if you ever need this service, and any referals you can give me would be very much appreciated.