Company Response Review Report Review
A bit pricey

James P Barrett Submitted this review about Cascade Vehicle Shipping Inc.
Review made Live: 8/14/2011 6:59:00 PM
Was told to expect 1300+245 (truck+commission)
Actually ended up paying 1650+245 (truck+commission)
Was bombarded by other offers from other carriers the whole time I waited for a carrier through Cascade. Swarmed in fact!
This amount of price escaltion seems unnecessary to get a ride.
In the end I received my vehicle undamaged, and that was definitely the ultimate and overriding goal, but why is there not a better "connection" capabiliity if I am paying a broker $245 to "get the job done"? I ended up paying ultra-premium price for a broker and ultra-premium price for a carrier. Can you do better? I hope so.
Shipment Details
Origin State:
New York
Pickup:
Late
Destination State:
Washington
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
6348473
Quote or Order Cost:
$1895

Company Response
Terry Williams from Cascade Vehicle Shipping Inc. Submitted this response.
Response Date: 8/16/2011 1:18:00 PM
LOOKING FOR THE BEST? CALL MALIA 360-834-7898 malia@cascadevehicleshipping.com - James, I am sorry you feel the price was too high but we are bidding for truck space and just like every other broker out there, on the same freight board, using the same carriers. If the bid is not high enough, the trucks will not pick up the vehicles. We have no control over the pricing, the carriers and route are who demands the rate. I am happy to hear your vehicle arrived promptly and safely. MALIA