Kara
Submitted this review about Car Shipping Kings Review made Live: 8/30/2023 1:18:00 PM
My experience with this company was less than satisfactory. I made very clear to them when I needed my car picked up and the strict timelines I was working with as I was moving thousands of miles away on a set date. They did not communicate with me properly in my opinion, leaving me stressed and contacting them several times. While Leo did his best and I appreciate his kindness and attention, his sales "manager" Matthew, who refused to provide his name or title when I called to gain information on the cancellation process, was a shocking headache to speak to. He actually ended up LITERALLY screaming at me and hanging up the phone after I told him their cancellation process was sketchy and expressed my disdain at their communication and his attempt to verbally reference for the 1st time critical info buried in contract legalese. Matthew exhibited extremely rude, childish, and unprofessional behavior that reflects poorly on the company and due to his actions, I will not use them again. Car delivery itself was fine.
Shipment Details
Origin State:
Maryland
Pickup:
On Time
Destination State:
Florida
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
30448968-CS
Quote or Order Cost:
$855
Report Review
I would like to report this review.
Please use the drop down below to select a reason to remove this review.
Duplicate Review
Please enter the web url of the two "Duplicate" Reviews.
Bad Language
Too Short
Other Reason
Bad Language
You will need to Log In to your account.
Then you will be able to run the "Non-Customer-Review" proccess.